ngot77 collects only the account and transaction data needed to run your wallet, process payments through bKash, Nagad or Rocket, and keep your session secure. This policy explains exactly what we collect, why we hold it, and what you can ask us to do with it — access to services depends on your local law and eligible regions.
Account Data
Wallet & Payment Records
Session & Device Logs
Your Rights at Any Time
POLICY SCOPE DETAIL
What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — your name, contact address, and the credential you use to log in. When you add a payment method such as bKash, Nagad or Rocket, we record the wallet identifier and the transaction reference so your deposit and withdrawal history stays accurate inside your account. We do not store full wallet PINs or OTP codes; those stay within your mobile wallet provider's system. Beyond account registration, we log session data — the device type, browser version and IP range — so we can detect unusual access attempts and keep your account protected. Game activity records are held to resolve disputes and verify account history when you raise a question with our support team. We hold personal data only for as long as your account is active or as required by the applicable rules of the region where you access the service. If you close your account, residual records are kept for a limited retention period consistent with applicable local requirements. We do not sell your personal data to third parties. Our data handling practices apply wherever the service is accessible, subject to local law.
bKash Wallet ID
We record the bKash wallet number linked to your account for deposit and withdrawal matching. The full transaction reference is visible in your account history.
Nagad Transaction Log
Nagad payment references are stored against your account wallet so every transfer — in or out — can be traced and confirmed if a query arises.
Rocket Payment Record
Rocket transactions are logged with a reference code and timestamp. You can view these in your signed-in account under the transaction history section.
Session & Device Data
IP range, device model and browser type are logged per session to detect access anomalies. We do not share this data with advertisers or unrelated third parties.
INSIDE VS OUTSIDE
Where This Policy Applies
This policy covers every part of the ngot77 service you access through ngot77 — your account dashboard, wallet activity, game history and any correspondence you send to our support team. It does not extend to third-party sites, payment provider apps or studio platforms that operate under their own separate policies. Understanding the boundary helps you know where to direct a question.
Account Access
All data collected when you log in, update your profile or change your account credentials falls inside this policy. We control how that data is stored and who can view it.
Wallet Transactions
Payment records for bKash, Nagad and Rocket transactions processed through our platform are covered here. The wallet provider's own app operates under its own separate policy.
Site Content & Game Logs
Your game session history, bet records and lobby navigation activity on ngot77 are within scope. This covers titles from our content studios, including Pragmatic Play and PG Soft.
Third-Party Services
External links, payment provider interfaces and studio game shells that open outside ngot77 are not covered by this policy. Check those providers' own published policies directly.
YOUR ACCOUNT ACTIONS
Practical Steps You Can Take Under This Policy
Your account gives you direct access to most of the personal data we hold. Log in and open the account settings page to review the name, contact detail and wallet identifiers currently on record. If any detail is incorrect — for example, the mobile number linked to your bKash or Nagad wallet — you can update it from the same page, and the change takes effect immediately in your account. If you want a summary of the data we hold beyond what the account dashboard shows, you can submit a request through our support channel and we will respond as the applicable process requires. You can also ask us to correct inaccurate records or raise a concern about how your data has been handled. Where local law and eligible region rules permit, you may request that we restrict or remove certain data. We handle each request individually; the outcome depends on what the applicable requirements allow.
Review Your Records
Open the signed-in account settings page to see the personal details, wallet identifiers and contact information we currently hold for your account.
Correct Account Details
Update an incorrect name, phone number or linked wallet identifier directly from account settings. Changes apply to your profile straight away.
Raise a Data Question
Send a message through our published support route with your account reference. We will acknowledge the request and respond according to the applicable process.
Request Data Removal
Where local law and your eligible region permit it, you can request that we remove or restrict certain records. We assess each case against the rules that apply to your access region.
REACH OUR TEAM
How to Contact Us About This Policy
If this policy raises a question you cannot resolve from your account settings, reach out through one of the contact routes published on ngot77. Have your account reference ready so we can pull the right records without delay.
Live Chat
Open the chat widget on ngot77 while signed in. Share your account reference and the specific data question you have — our team will pick it up from there.
Email Support
Send a written request to the support email address published in the contact section of the site. Include your registered mobile number and a brief description of the data concern.
Account Help Centre
The Help section inside your signed-in account lists common data and privacy questions with step-by-step paths. Check there first before submitting a formal request.
HOW WE PROTECT DATA
Our Approach to Data Handling and Security
ngot77 applies access controls, session monitoring and encrypted connections across the account and wallet areas of the platform. We keep data handling practices aligned with the requirements applicable to the regions where you can access the service.
Cookies and Session Logs
We use cookies to keep your session active and to understand how the lobby is navigated. You can manage cookie preferences through your browser settings; removing session cookies will require you to log in again.
Account Security Controls
Login attempts are monitored against your registered device and IP range. Unusual access triggers a review step before the account dashboard is accessible, protecting your wallet and game history.
Data Retention Period
We hold account data for as long as your account remains active and for a further period required by applicable local rules. Inactive accounts are reviewed on a schedule; you will be notified before any data is removed.
Policy Change Notification
If this policy is updated, the revised version is published on ngot77 with a clear note of what changed. Continuing to use the service after a published update means you have acknowledged the revised terms.
POLICY FAQ
Privacy Policy Questions Answered
These are the questions we hear most often about how your data is handled on ngot77. If your question is not here, use the contact routes in the support section above.
What personal data does ngot77 collect when I open an account?
We collect the name, contact detail and credential you submit at registration. Once you link a payment method — bKash, Nagad or Rocket — we also record the wallet identifier and transaction references. Session logs such as device type and IP range are collected automatically when you log in.
Is my bKash or Nagad wallet number shared with anyone?
Wallet identifiers are held inside your account record and used only to match deposits and withdrawals to your profile. We do not sell or share wallet numbers with advertisers or unrelated third parties. Your wallet provider operates its own separate policy covering the app side.
How do I see what data ngot77 holds about me?
Log in and open the account settings page — name, contact detail and linked wallet identifiers are visible there. For a broader summary of records held in our system, submit a request through our live chat or email support route with your account reference included.
Can I ask ngot77 to delete my account data?
Yes. Where your local law and eligible region permit it, you can request data removal or restriction. Send the request through the published support contact with your account reference. We assess each case individually; some records may need to be kept for the retention period required by applicable local rules.
Does ngot77 use cookies and what do they track?
We use session cookies to keep you logged in while you navigate the lobby and account pages. We also use analytics cookies to understand how different sections are used. You can manage these through your browser settings, though removing session cookies will log you out of your account.
What happens to my data if I close my account?
When an account is closed, we retain the residual records required by applicable local rules for a limited period before removing them. You will be informed of the retention period that applies at the time of closure. Payment references linked to bKash, Nagad or Rocket transactions are part of those retained records.